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Market Competition and Demand for Skills in a Credence Goods Market: Evidence from Face-to-Face and Web-Based Non-Physician Clinician Training in Rural China

Citation

Yi, Hongmei; Wu, Paiou; Zhang, Xiaoyuan; Teuwen, Dirk E.; & Sylvia, Sean (2020). Market Competition and Demand for Skills in a Credence Goods Market: Evidence from Face-to-Face and Web-Based Non-Physician Clinician Training in Rural China. PLOS ONE, 15(6), e0233955. PMCID: PMC7302647

Abstract

BACKGROUND: Non-physician clinicians (NPCs) providing services in functionally private markets account for a large share of the workforce in the primary care system in many low-income and middle-income countries. Although regular in-service training is believed to be crucial to updating NPCs' professional knowledge, skills, and practices, participation rates are often low. Low participation may result from the "credence good" nature of the market for primary care: if patients are unable to observe quality improvements from training, NPCs have weaker incentives to participate. Empirical evidence is limited on the relationship between market competition and NPC participation in-service training as well as how participation varies with the type of training available.

URL

http://dx.doi.org/10.1371/journal.pone.0233955

Reference Type

Journal Article

Journal Title

PLOS ONE

Author(s)

Yi, Hongmei
Wu, Paiou
Zhang, Xiaoyuan
Teuwen, Dirk E.
Sylvia, Sean

Year Published

2020

Volume Number

15

Issue Number

6

Pages

e0233955

PMCID

PMC7302647

Reference ID

13054