Kalleberg, Arne L. (2001). The Advent of the Flexible Workplace: Implications for Theory and Research.. Cornfield, Daniel B.; Campbell, Karen B.; & McCammon, Holly J. (Eds.) (pp. 437-453). California: SAGE Publications.
Flexibility has become an increasingly central theme in scholarly as well as popular writings on work and workplaces. Flexibility refers to the “capacity to adapt to change” (Meulders & Wilkin, 1987), and individuals, organizations, and nations in the past two decades have all had to adapt to a variety of technological, economic, social, political, and demographic changes. These changes include the growth of international competition and trade, increased rapidity of technological innovation (especially in information technologies and communications), and increasing diversity in labor force composition (such as the continued increase in women and non-White workers). Flexibility is widely seen as the way in which organizations and societies can adapt to these changes, and so flexibility has become both the corporate watchword for the 1990s (Cappelli et al., 1997; Christensen, 1989) and the proposed solution to societywide problems of recession and uncertainty (Pollert, 1988).
Kalleberg, Arne L.