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Beneficiary Survey-Based Feedback on New Medicare Informational Materials


McCormack, Lauren A.; Garfinkel, Steven A.; Hibbard, Judith H.; Kilpatrick, Kerry E.; & Kalsbeek, William D. (2001). Beneficiary Survey-Based Feedback on New Medicare Informational Materials. Health Care Financing Review, 23(1), 37-46. PMCID: PMC4194725


In response to the Balanced Budget Act (BBA) of 1997, the Center for Medicare & Medicaid Services (CMS) initiated a massive information and education campaign to promote effective health plan decision-making. Early results suggest that the pilot version of the Medicare & You handbook and other new Medicare informational materials were viewed favorably overall. Despite their limitations, most beneficiaries found the information useful. The longer, more comprehensive materials were not perceived to be more useful than the shorter, less complicated version. Additional research is needed to determine which subgroups of beneficiaries may need more and, possibly less, information.

Reference Type

Journal Article

Year Published


Journal Title

Health Care Financing Review


McCormack, Lauren A.
Garfinkel, Steven A.
Hibbard, Judith H.
Kilpatrick, Kerry E.
Kalsbeek, William D.